Buyer’s Remorse
For the first time ever, we returned a Costco purchase after daily use close to 10 months. It was one of those Thomasville sectionals but every aspect of workmanship from that brand seems suspect in long term use.
I took far too long to initiate the return because morally it felt wrong, almost an abuse of their return policy. But dealing with its quirks on a day to day basis got on my nerves. It was one of those modular sectionals whose modularity stopped working after a reconfigurations. We usually did them when guests were coming over as we usually had them in a dog friendly config otherwise. The cushion fill material grade also wasn’t the best causing even bottom cushions to go out of shape and in spite of following manufacturer recommendations as well as YouTube suggestions, replacing the fill material was the only solution left.
But more than anything, it was trying out Lovesac at a recent Costco visit that convinced me. It’s the same concept but felt like how it would be if done right. We’ve had the boxes get delivered over the last week and from the videos the assembly process looks involved and daunting.
Who knows if I’m replacing one set of problems with another but today when the Costco pickup crew arrived, the Thomasville sectional leaving our home evoked a sense of joy, all tied to not having to deal with that piece of furniture again.
We are having similar issues with our Thomasville bed as well. May end up doing the same there too.